At Crochetino, we are committed to providing you with high-quality crochet patterns that inspire your creativity.
Because all of our products are digital downloads, we have a strict no-refund policy.
1. Digital Products Policy
All purchases on Crochetino are for digital crochet patterns (PDF files).
Due to the nature of digital content, we do not accept returns, offer refunds, or allow exchanges once the download has been completed.
2. Order Issues
If you encounter any issues with downloading or accessing your pattern, please contact us immediately through our Contact Us page.
We will do our best to assist you promptly.
3. Exceptions
Refunds may be granted only under exceptional circumstances, such as:
- Duplicate purchase of the same pattern (accidental double order).
If you believe your situation qualifies, please contact us within 7 days of your purchase.
4. Important Notes
- Please read the product description carefully before purchasing.
- If you are unsure about a pattern or have questions, feel free to reach out before making a purchase.
5. Contact Information
If you need support or have any questions regarding your purchase, please contact us via our Contact Us page.
We are always happy to assist you!